Delivery and Return
Delivery and Return – Giftupstore
At Giftupstore, we’re dedicated to making your event memorable with beautiful favors and seamless service. Here’s what you need to know about our delivery and return policies:
📦 Delivery
-
We offer free shipping for countries : USA, Canada, UK Australia and European Countries
- Handling times is 0-5 days
- Transit times is 1 to 3 business days
-
You will receive tracking information once your order is dispatched.
-
To avoid delays, please provide accurate shipping details and order well in advance of your event date.
🔄 Return Policy
-
We accept returns for defective and non-defective products please contact us within 14 days of delivery.
-
We accept exchanges for eligible items that are unused and in their original packaging within 14 days of delivery..
- We accept only new products including products that are unopened in original packaging or have never been used.
- Return method is by Mail and return label is under
- The amount of time it takes for the customer to receive a refund is 2 days
-
Customized or personalized orders and bulk event orders are non-returnable unless there is a manufacturing defect or error on our part.
-
To request a return, please email us with your order details and photos of the issue, and we’ll guide you through the process.
Your satisfaction is our priority. If you have any questions or concerns about delivery or returns, our friendly 24/7 customer support team is always here to help.
Thank you for choosing Giftupstore to make your celebrations truly special!